Is the Willowtec Email Server Down?

October 20, 2012 By Leave a Comment

Check two things before calling:

1. Can you connect to the internet at all?
  • Access any website to confirm
  • If you can’t access the internet you won’t be able to send or receive email
2. Can you log into webmail on mail.willowtec.com?
    • If you can access this site the server is up
    • Verify you can log in with your email address and password
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How to Turn Off a Vacation Email Message

October 20, 2012 By Leave a Comment
  1. Log in to mail.willowtec.com with your email address
  2. Click on Auto Response
  3. Add your vacation message to the Body field
  4. Click Coming Back
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How to Set a Vacation Email Message

October 17, 2012 By Leave a Comment
  1. Log in to mail.willowtec.com with your email address
  2. Click on Auto Response
  3. Add your vacation message to the Body field
  4. Click Going Away
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How to Remotely Access Email

September 30, 2012 By Leave a Comment

Webmail is available from any browser from any computer connected to the internet. This provides the ability to send and receive email, including attachments.

We also provide authenticated smtp for laptop users.
We ask fixed desktop users to use the smtp server provided by their ISP (internet service provider) to minimize the load on our servers. Please call (919-532-7180) for help configuring authenticated smtp.

To remotely access your email on the web:

  • Go to www.mail.willowtec.com
  • Login in with your Username and Password
  • You can read email from here
  • You can send email from here
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How to Configure Outlook for POP3 Access

September 30, 2012 By Leave a Comment

POP server: mail.willowtec.com

SMTP server:

  • smtp-server.nc.rr.com for roadrunner
  • mail.bellsouth.net for Bellsouth
  • mail.willowtec.com with “My server requires authentication” checked on the Outgoing Servers tab

Login id: (your email address)

Password and Vacation Message:

Domain Administrator:

 

 

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